1. How do I begin to download?

To download for Real:

1. Log on through the "Member Login" area on our home page: play-card-games-online.com
2. Enter your username and password in the appropriate boxes as emailed to you upon registration.
3. Click on the "download for Real" button.
4. Enter Your details and buy chips.
5. Click on the "download for Real" button.
6. Select your choice of game online and begin downloading.

Enjoy our online!

To download for business:

1. Log on through the "Member Login" area on our home page: play-card-games-online.com
2. Enter your username and password in the appropriate boxes as emailed to you upon registration.
3. Click on the "download for business" button.
4. Select your choice of game online and begin downloading.

Enjoy our online!

2. I have problems logging in.
What do I do?

Your User Name and Password are CaSe SenSitiVe. If your User Name is play-card-games-online.com and password is qwEr90e2, make sure you type capital letters where necessary.

3. I forgot my password.
What do I do?

Please send us your User Name and we will send you the password to the e-mail address you registered initially.

4. What is the difference between downloading for real and downloading for business?

The only difference between downloading for real and downloading for business is that when downloading for real, your V-Chips are valued as real dollars. The softpokere, server, odds, etc. are identical!

5. I do I change my password?

Please send play-card-games-online.com the follocasinosg information about your account for verification purposes. play-card-games-online.com will not, under any circumstances, reset a Password without the follocasinosg information:

Username

Your Name

Zip Code

State

Country

Telephone Number

Approximate Date of Last Successful Login

Approximate Date of Registering Your Account

For security reasons and to help you regain access to your account as quickly as possible, all requests for help regarding Passwords must be sent to the follocasinosg address only: mailto:service@play-card-games-online.com As long as you provide all of the information requested and the information is correct, play-card-games-online.com will reset your Password and email it to the address you registered initially with.

6. How do I change my account details?

Simply send us an e-mail from the same e-mail you have registered with, stating your username and the new details you wish to change, and we will do it for you.

7. Is play-card-games-online.com secure?

By providing state-of-the-art softpokere, SSL transaction transmission and firewall protection, play-card-games-online.com offer's its users the highest security available.

8. Is play gambling legal?

Every region throughout the world has different laws and they change from time to time. To be sure, you should contact your local legal representatives to answer any questions.

9. How do I make a deposit to my account?

Click on the "bridgeier" button in the loby or on the "download for Real" button on any page and follow the play instructions.

10. How do I make a credit poker deposit? Is it secure?

Credit poker deposits are processed via DCTI using encryption protocols.

11. How do I send a Wire Transfer?

To deposit money into your play-card-games-online.com account via Wire
Transfer, (Max $4000 per single wire) You may call our customer service and they wiil give you the details of our bank to wire the businessds.

Important: Please ask your bank to reference the site name (play-card-games-online.com) After you have wired the businessds, please notify us at: service@play-card-games-online.com with the follocasinosg information:

1. Transfer Amount
2. Date of Transfer
3. Your user name
4. Your bank details

12. What are the minimum & maximum gambling limits?

The minimum bet at play-card-games-online.com is 25 cents.
The maximum bet is $100.

13. What are the deposit limits?

There is a daily $5,000 limit on your deposits.

14. How long does it take to process my deposit?

Your withdrawal request will be processed within 5-7 days. Payouts usually take 2-3 days to post to your credit poker. Cheques usually arrive within 2-4 weeks.

15. How does the payout method work?

bridge out: When bridgeing out from your play-card-games-online.com account back to your credit poker: You may bridgeout up to the amount that you have deposited via credit poker during the life of your account with play-card-games-online.com. However, when you have withdrawn up to this amount, any remaining businessds must be withdrawn via cheque. There is a $10 minimum per withdrawal. The amount withdrawn to the credit poker should appear within 5-7 days. The cheque should arrive within 2-4 weeks. There are no transaction fees for these types of withdrawals.

16. How do I bridge out my casinosnings?

1. To withdraw money from your play-card-games-online.com account, click on the "bridgeIER" button in the Lobby.

2. Click the "bridge Out" button.

3. Enter the amount you wish to withdraw and click "Submit bridge Out Request" .

4. Your withdrawal will be deducted from your account balance and will be left pending for 5 days.
During these 5 days you can reverse your bridge out by selecting the specific withdrawal from the "Awaiting Process" box and clicking on the "Back to Account" button.
Your withdrawal will be posted back to your credit poker after 5 days .
This process takes an additional 72 hours.

5. You may bridge out up to the amount that you deposit via credit poker during the life of your account with play-card-games-online.com.

Any remaining businessds must be withdrawn via cheque.
Cheques should arrive within 2-4 weeks.

NOTE: There is a $10 minimum per bridge out.
No fees are imposed on bridge-outs.

17. Is it possible to accelerate the cheque delievery?

In order to accelerate the cheque delievery, you can request FedEx service (fee $30). This special service will ensure your cheque arrives safely to your door and will accelerate the delivery by 2-4 work days.

18. How can bonuses be included in bridge outs?

You must place wagers exceeding triple your initial deposit plus triple the bonus amount, in order to bridge out your businessds including a bonus you have received. You can place a bridge out request at any time, but unless you have complied with the above rules, the bonus will be deducted from your V-chip account at bridge out.

19. Is play-card-games-online.com a licensed play game?

play-card-games-online.com is licensed to operate out of the Dominican Republic and does its financial processing through EZE International. play-card-games-online is also a proud member of the spider downloads Council

20. Is play-card-games-online.com an accredited play game?

play-card-games-online.com is accredited with the computer downloads Commission.

21. Does play-card-games-online.com have a Frequent downloader Bonus Program?

play-card-games-online.com introduced the first frequent downloader bonus program on both deposits and wagers.
To learn more about this program go to our help files on Points Program.